Frequently Asked Questions
Have questions? We’ve got answers. Discover clear, straightforward insights about our services, how we work, and what to expect when partnering with us.
What types of businesses do you work with?
We work with startups, small to mid-sized businesses, nonprofits, and organizations undergoing digital transformation. Our services are flexible and tailored to meet each client’s unique goals.
Do I need technical experience to work with your team?
Not at all. We guide you through every step from strategy to implementation – using clear language and collaborative tools to ensure a smooth, accessible process.
Can you redesign or fix my existing website?
Yes. We provide a full range of services to refresh and improve your current site. We can perform a complete website redesign, enhance its performance, and handle all content updates. We also offer website consolidation to streamline your content and user experience.
What’s included in your UX design and research service?
Our UX services include user research, wireframing, interface design, usability testing, and accessibility audits – led by experienced UI/UX professionals.
How long does it take to launch a new website?
Timelines vary depending on the project scope. Most websites are completed within 4–8 weeks. We also offer accelerated options using templates or pre-built components.
Do you offer training or workshops?
Yes, we deliver live online workshops tailored to your team’s needs – covering UI/UX design strategy, usability testing, responsive web design, and LMS management.
How can I get a quote?
Although we list our pricing options on the Pricing page, we encourage you to contact us for a free consultation. We’ll discuss your goals and recommend a plan that aligns with your budget and project needs.
What languages do you speak?
We speak fluent English, Mandarin, Cantonese, Russian, and Croatian. We’re happy to communicate with you in your preferred language from this list.
Get in Touch
Didn’t find what you were looking for? Visit our Contact page and we’ll get back to you as soon as possible.